Privacy Policy

F4 Fitness (“we”, “us”, “our”) operates this website to provide information about our gym services and to support membership, class bookings, and customer inquiries. This Privacy Policy explains what personal information we collect, how we use it, and your rights in relation to that information. By using our website, you consent to the practices described here.

What Information We Collect

• Contact information: name, email address, phone number, postal address when you register for membership or contact us.
• Account and membership details: membership type, billing and payment information (processed through third-party payment processors), class bookings, attendance records, and preferences.
• Communications: messages you send us, customer support records, and marketing opt-ins or opt-outs.
• Technical and usage data: IP address, device and browser type, pages visited, referral source, and other analytics data collected automatically.
• Health and fitness information: voluntary information you provide about fitness goals, medical conditions, or physical limitations. We request only what is necessary for safe service delivery.

How We Use Your Information

• To provide and manage memberships, classes, bookings, and payments.
• To communicate with you about your account, schedule changes, promotions, and updates you opt into.
• To personalize and improve our services, website content, and user experience.
• To maintain records required by law and to comply with legal obligations.
• To detect, prevent, and address technical or security issues and misuse of our services.

Cookies and Similar Technologies

We use cookies, web beacons, and similar technologies to collect technical and usage data, remember your preferences, and support analytics and advertising services. You can control cookie settings through your browser; disabling certain cookies may limit functionality of the site.

Data Sharing and Disclosure

• Service providers: We share information with trusted third parties who perform services on our behalf (payment processors, booking platforms, analytics providers). These providers are contractually bound to protect your data.
• Legal requirements: We may disclose information to comply with laws, respond to legal process, or protect our rights, property, or safety.
• Business transfers: In the event of a merger, acquisition, or sale of assets, personal data may be transferred to the successor entity.
• With your consent: We may share information with third parties when you have given explicit consent.

Data Security

We implement reasonable administrative, technical, and physical measures to protect personal information against unauthorized access, disclosure, alteration, and destruction. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

Your Rights

• Access: You may request access to the personal information we hold about you.
• Correction: You may request correction of inaccurate or incomplete information.
• Deletion: You may request deletion of your personal information, subject to legal and contractual limitations.
• Objection and restriction: You may object to or request restriction of certain processing activities.
• Data portability: Where applicable, you may request a copy of your data in a commonly used format.

To exercise any of these rights, contact us using the details below. We may require verification of identity and will respond in accordance with applicable law.

Contact

If you have questions, requests, or concerns about this Privacy Policy or our data practices, please contact:

F4 Fitness
Email: wp-04f19b1b8b1f@newebai.com

We may update this policy from time to time. The revised policy will be posted on the website with an updated effective date.